I'm a seasoned Amtrak rider who spent 6 hours in business class on a Canadian train for the first time. It was better than any train I've taken in the US. | Business Insider India (2024)

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Similar to Amtrak, Via Rail is one of the most accessible and popular ways to travel by train in Canada. My journey began at Toronto's Union Station. I arrived early because my business-class ticket included access to an exclusive lounge at the station with plenty of seating and free refreshments. The lounge was mostly empty on a Friday morning. Around 8 a.m., I made my way to the track where my train was boarding. When I got to my assigned single seat, I was surprised to find that I had a side table in addition to a tray table that pulled out in front of me. Right away, I thought that my Via Rail seat was one of the most comfortable I've ever experienced on a train. Unlike Amtrak seats I've sat in, the top of my Via Rail seat was curved, so I was able to rest my head in a comfortable position for lounging. I also noticed that, unlike on my rides with Amtrak, Via Rail's seat back compartments held a safety pamphlet with directions for what to do in an emergency situation. The train started moving right on time at 8:32 a.m. Then it was time for breakfast. Unlike Amtrak's business-class fares, Via Rail's ticket comes with complimentary meals brought to my seat. An hour later, an attendant came back around with savory snack packs filled with nuts, pretzels, and crackers. Lunch was another business-class perk. The menu was announced over the loudspeaker. The entree choices were trout, chicken, or pasta. After lunch, I went to the bathroom and was impressed by how clean it was compared to most train bathrooms I've used. Due to some delays at stops along the way, the train arrived in Montreal about an hour later than scheduled at 2:30 p.m. This 6-hour business-class ride cost $200, while a recent 10-hour Amtrak business-class ride cost $163. Although it was more expensive, I think the Via Rail ride was worth the additional cost since I found it to be so comfortable. FAQs

The author traveled in business class on Canada's Via Rail train from Toronto to Montreal.Joey Hadden/Business Insider

  • I booked a business-class ticket on a Via Rail Canada train from Toronto to Montreal in 2022.
  • For $200, I sat in a business-class seat with two tables and complimentary meal and drink service.

In the last three years, I've spent over 150 hours traveling 5,000 miles on trains, from 30-hour overnight rides to quick, three-hour journeys.

I've taken trains along the East Coast of the US, into the Canadian provinces of Ontario and Québec, and between the European countries of Austria, France, Germany, Italy, and Switzerland. Along the way, I've tried out a wide range of seating options, from business and first classes to shared bunks and private rooms.

In August of 2022, I spent six hours traveling in business class from Toronto to Montreal on Via Rail, Canada's main railroad system. It was my first time using Via Rail, and I was surprised by all the business class offerings, from comfy seats to snacks and meals. It was better than my business-class Amtrak experiences in the US — and totally worth the $200 ticket.

Similar to Amtrak, Via Rail is one of the most accessible and popular ways to travel by train in Canada.

A Via Rail train at Union Station in Toronto. Joey Hadden/Business Insider

ViaRail serves more than 400 stations in eight provinces across Canada with economy seating, business class, and sleeper accommodation, according to the train line's website.

My journey began at Toronto's Union Station.

Union Station on a cloudy morning. Joey Hadden/Business Insider

I arrived at 7 a.m. for my 8:30 a.m. train to Montreal.

I arrived early because my business-class ticket included access to an exclusive lounge at the station with plenty of seating and free refreshments.

A look at the refreshments offered in the lounge. Joey Hadden/Business Insider

According to its website, Via Rail's lounges are available to passengers traveling in business class, sleeper plus, prestige, and VIA Rail Premier members traveling in economy.

Amtrak has lounges at select stations too, but they're only free to access for first-class passengers.

The lounge was mostly empty on a Friday morning.

A look inside the lounge. Joey Hadden/Business Insider

I thought it was a quiet and peaceful place to enjoy a coffee and get some work done.

Around 8 a.m., I made my way to the track where my train was boarding.

People wait in line to board the train. Joey Hadden/Business Insider

My business-class ticket came with priority boarding, so I was able to skip a long line of passengers.

When I got to my assigned single seat, I was surprised to find that I had a side table in addition to a tray table that pulled out in front of me.

The author's seat on the train. Joey Hadden/Business Insider

No train I've ever been on in the US has offered two tables per passenger.

Throughout the trip, I used the side table to hold my coffee while working and to store my laptop while taking work breaks. Beneath the side table, a conveniently placed outlet charged my devices.

Right away, I thought that my Via Rail seat was one of the most comfortable I've ever experienced on a train.

Seats in Via Rail's business class. Joey Hadden/Business Insider

The Toronto Star reported that Via Rail business-class seats are 18.5 inches wide with a 39-inch seat pitch.

An Amtrak representative told BI that their business-class seats are about an inch wider than Via Rail's with an additional three inches of legroom, but I don't think they're nearly as comfortable.

Unlike Amtrak seats I've sat in, the top of my Via Rail seat was curved, so I was able to rest my head in a comfortable position for lounging.

The author relaxes in business class. Joey Hadden/Business Insider

The seats reclined, too, just like in the US. This made them even more comfortable.

I also noticed that, unlike on my rides with Amtrak, Via Rail's seat back compartments held a safety pamphlet with directions for what to do in an emergency situation.

An emergency plan for evacuating the train. Joey Hadden/Business Insider

I found this comforting.

The train started moving right on time at 8:32 a.m.

The author enjoys a coffee while taking notes. Joey Hadden/Business Insider

Shortly after leaving, a train attendant came around with a complimentary drink service. I ordered a coffee.

Then it was time for breakfast. Unlike Amtrak's business-class fares, Via Rail's ticket comes with complimentary meals brought to my seat.

The author's breakfast. Joey Hadden/Business Insider

The train served a warm bagel with cream cheese. It was no New York bagel, I thought, but it was decent and filled me up.

An hour later, an attendant came back around with savory snack packs filled with nuts, pretzels, and crackers.

A salty snack on the train. Joey Hadden/Business Insider

Then, train attendants came around again with warm hand wipes before lunch service, which I thought was a nice touch.

Lunch was another business-class perk. The menu was announced over the loudspeaker. The entree choices were trout, chicken, or pasta.

The author's meal. Joey Hadden/Business Insider

I went with the pasta. It was a rigatoni dish with sides of corn salad, bread, and carrot bread for dessert. The meal was better than I expected with an al dente cook on the pasta. I also thought it was much better than the pasta I've tried on Amtrak trains.

After lunch, I went to the bathroom and was impressed by how clean it was compared to most train bathrooms I've used.

The author uses the bathroom on the train. Joey Hadden/Business Insider

I often find overflowing trash cans in train bathrooms, but VIA Rail's looked like it was cleaned recently.

Due to some delays at stops along the way, the train arrived in Montreal about an hour later than scheduled at 2:30 p.m.

The inside of the business-class train car. Joey Hadden/Business Insider

While I thought this was frustrating, at least I was comfortable.

This 6-hour business-class ride cost $200, while a recent 10-hour Amtrak business-class ride cost $163. Although it was more expensive, I think the Via Rail ride was worth the additional cost since I found it to be so comfortable.

The author enjoys her carrot bread on the train. Joey Hadden/Business Insider

Even though we were late, I found business-class train travel to be more comfortable and pleasant in Canada than I typically do in the US. Now I want to explore more of Canada by train.

I'm a seasoned Amtrak rider who spent 6 hours in business class on a Canadian train for the first time. It was better than any train I've taken in the US. | Business Insider India (2024)

FAQs

How much better is Business Class on Amtrak? ›

Specific features vary by route, but Business Class includes extra legroom, a wide and comfortable seat, and a complimentary non-alcoholic beverage (not offered in Acela Business Class).

Does Amtrak Business Class have assigned seats? ›

Seat selection is available on Acela and in Business Class on Northeast Regional, Carolinian, Palmetto and Vermonter.

Is Via Rail better than Amtrak? ›

It was my first time using Via Rail, and I was surprised by all the business class offerings, from comfy seats to snacks and meals. It was better than my business-class Amtrak experiences in the US — and totally worth the $200 ticket.

Does Amtrak have first class? ›

Upgrade your seating from Coach to First Class and Business Class seats on Amtrak.com, through our mobile app, at a staffed station or over the phone at 1-800-USA-RAIL. On trains with First Class private rooms, you may be able to upgrade to a Roomette or Bedroom.

Is business class worth it on a train? ›

Travelers who want an enhanced train travel experience on Amtrak should consider booking a business class ticket. These tickets feature extra legroom and wide, comfortable seats. Additionally, business class passengers receive complimentary nonalcoholic beverages on most routes.

How do I upgrade my Amtrak ticket to business class? ›

For upgrades to Business Class or Acela First Class, you can place your bid up to 2 hours before scheduled departure. For upgrades to Roomettes or Bedrooms, you can place your bid at any time up to 37 hours before scheduled departure.

What is the Canadian equivalent of Amtrak? ›

Similar to Amtrak, Via Rail is Canada's main railroad system and is one of the most accessible and popular ways to travel by train in Canada. It serves more than 400 stations in eight provinces across Canada with economy seating, business class, and sleeper accommodation, according to their website.

Is it cheaper to fly or Amtrak? ›

But Over Long Distance, Airfare Is More Economical

Generally, short trips cost less by train, but it's more economical to fly for long journeys.

Which is the best train service? ›

1) Maharajas' Express Train Journey

Aboard this majestic train, you will be treated to an unparalleled level of service and some of the most breathtaking scenery in India! The Maharaja Express is truly a one-of-a-kind adventure that offers something for everyone.

Are drinks free in Amtrak First Class? ›

Once onboard, you'll enjoy complimentary at-seat meal and beverage service provided by our onboard staff of First Class attendants. Selections include freshly prepared chef inspired entrees as well as alcoholic and non-alcoholic beverages.

Do you tip on Amtrak First Class? ›

Friendly service usually gets a little larger tip. For the Dining Car Attendants; it is typically recommended that you tip just like you do in a restaurant; 15 - 20% depending on the quality of the service. For those in First Class where the meals are included, it is important to remember that the tips are not.

What is the difference between business and first on Amtrak? ›

Amtrak Acela's business class tickets offer more plusher, wider seats than you'll experience in coach, but do not include a meal or in-seat service like first-class, roomette, and bedroom accommodations do.

What does business on Amtrak get you? ›

Business Class Fares

Including extra legroom and complimentary non-alcoholic drinks on many routes (features vary by train), Business is a great option for both business and leisure travel. Amtrak Guest Rewards members earn a 25% qualifying point bonus for travel in Business Class.

How much more does a business class ticket cost? ›

How Much Do Business Class Flights Cost? The cost of a business-class flight will vary depending on the airline, destination, and time of year. Generally speaking, expect to pay anywhere from 50% to 100% more than the cost of a coach ticket.

What's the difference between business class and first-class on an Amtrak train? ›

Amtrak Acela's business class tickets offer more plusher, wider seats than you'll experience in coach, but do not include a meal or in-seat service like first-class, roomette, and bedroom accommodations do.

Is it worth upgrading Amtrak? ›

Overall, I felt the $95 for an upgrade to my four-hour trip was worth it. The relaxing on-train experience, access to an elegant Amtrak Lounge, complimentary food and drink, and personal escort to the train were worth the extra $95.

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